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The Ethical Agency has developed and coordinated Just’s digital marketing strategy and implementation for the past two years – exceeding all set KPIs.

JUST SA – Digital Marketing Services

The Ethical Agency has developed and coordinated Just’s digital marketing strategy and implementation for the past two years – exceeding all set KPIs.

JUST SA Instagram post design 1 1

Project Overview

JUST SA – Digital Marketing Services

Just is a retirement income and life annuity specialist that partners with world-class independent asset managers and administrators to provide a guaranteed lifelong income (life annuities) to South African retirees.  

Just Retirement Life (South Africa) Limited is a wholly owned subsidiary of Just Group plc, one of the UK’s leading providers of retirement income products. Starting in 2023, The Ethical Agency has developed and coordinated Just’s digital marketing strategy (and implementation), exceeding all set KPIs.

Client

Just SA

Industry

Financial Services

Project

Ongoing Digital Marketing

Project URL

Services

Digital Marketing
229%
Increase in Total Users
224%
Increase in Website Sessions
225%
Increase in Website Traffic

Project overview

The ethical agency was just appointed as its digital marketing provider. The scope of work includes digital strategies, Google Ads, social media management, content marketing, paid social media, and search engine optimisation (SEO).

Working with the client, we have consistently delivered engaging content that positions Just SA as a leading authority in the South African retirement income planning space. Our targeted approach addresses retirees and financial advisers with clear, actionable guidance on complex life annuity/guaranteed products.

An improved user experience

We improved the selection of the clients’ key pages by focusing on two distinct user groups: individuals approaching retirement and retirement finance advisers. We employed strategic signposting and a user journey plan on each page to funnel users to the relevant areas of the website, resulting in a more streamlined user journey for individuals approaching retirement and financial advisers.

SEO optimised content marketing

We develop and publish SEO-optimised retirement finance content for the client monthly. The performance data demonstrates the strategic value of this approach — over sixteen months, two of our highest-performing articles have generated more than 20,000 organic clicks, each representing qualified traffic actively seeking relevant financial guidance.

This represents purely organic reach, independent of paid media investment. These results stem from strategic content development that positions our client’s expertise precisely where prospective clients conduct their research. There is no advertising spend or promotional campaigns — simply authoritative content ranking for high-intent search queries.

SEO content development requires substantial initial investment in research, writing, and technical optimisation. However, unlike paid advertising channels that deliver results only during active campaigns, strategically positioned content generates qualified traffic long after publication. The upfront investment amortises across an extended performance timeline, ultimately delivering exceptional cost-per-acquisition metrics.

This validates our commitment to consistent monthly content delivery. Each optimised article becomes a persistent business asset for our client, continuously attracting qualified prospects seeking their expertise. Whilst the approach demands patience and strategic discipline, the compounding returns justify the methodology.

Social media marketing and design

We manage Just SA’s social media marketing — LinkedIn & Facebook — from ideation and content planning to ghostwriting, and social media design for still visuals and videos. Through a mix of paid and organic efforts on these platforms, we’re consistently creating awareness and presenting Just SA as a trusted option. 

Fabulous, committed team! TEA are always willing to go the extra mile to do what is right.
Michelle Dodd
Michelle Dodd
Marketing & Communications Specialist, Just SA

Additional case studies

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FREQUENTLY ASKED QUESTIONS

Let's answer some questions you may have

What was the brief for this project? +

The Ethical Agency was appointed to develop and coordinate JUST SA's digital marketing strategy — with a mandate to drive measurable growth across key performance indicators including reach, engagement, and lead generation.

What digital marketing services did TEA deliver? +

TEA managed the full digital marketing function for JUST SA, including social media strategy, content creation, paid advertising, email marketing, and ongoing analytics reporting.

What results were achieved? +

TEA exceeded all set KPIs over a two-year engagement — delivering consistent growth in audience reach, engagement rates, and campaign conversion, demonstrating the effectiveness of an integrated, ethical-first marketing approach.

How long has the relationship with JUST SA been running? +

The Ethical Agency has partnered with JUST SA for over two years, providing ongoing digital marketing support and strategic guidance as the brand has grown.

Does TEA handle both strategy and execution? +

Yes. TEA provides end-to-end digital marketing services — from strategic planning and content development through to campaign execution, performance tracking, and monthly reporting.

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