The Ethical Agency has developed and coordinated Just’s digital marketing strategy and implementation for the past two years – exceeding all set KPIs.
B Corp Certified Company | For organisations that care about people and planet | Cape Town & London
B Corp Certified Company | For organisations that care about people and planet | Cape Town & London
The Ethical Agency has developed and coordinated Just’s digital marketing strategy and implementation for the past two years – exceeding all set KPIs.
The Ethical Agency has developed and coordinated Just’s digital marketing strategy and implementation for the past two years – exceeding all set KPIs.
Project Overview
Just is a retirement income and life annuity specialist that partners with world-class independent asset managers and administrators to provide a guaranteed lifelong income (life annuities) to South African retirees.
Just Retirement Life (South Africa) Limited is a wholly owned subsidiary of Just Group plc, one of the UK’s leading providers of retirement income products. Starting in 2023, The Ethical Agency has developed and coordinated Just’s digital marketing strategy (and implementation), exceeding all set KPIs.
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The ethical agency was just appointed as its digital marketing provider. The scope of work includes digital strategies, Google Ads, social media management, content marketing, paid social media, and search engine optimisation (SEO).
Working with the client, we have consistently delivered engaging content that positions Just SA as a leading authority in the South African retirement income planning space. Our targeted approach addresses retirees and financial advisers with clear, actionable guidance on complex life annuity/guaranteed products.
We improved the selection of the clients’ key pages by focusing on two distinct user groups: individuals approaching retirement and retirement finance advisers. We employed strategic signposting and a user journey plan on each page to funnel users to the relevant areas of the website, resulting in a more streamlined user journey for individuals approaching retirement and financial advisers.
We develop and publish SEO-optimised retirement finance content for the client monthly. The performance data demonstrates the strategic value of this approach — over sixteen months, two of our highest-performing articles have generated more than 20,000 organic clicks, each representing qualified traffic actively seeking relevant financial guidance.
This represents purely organic reach, independent of paid media investment. These results stem from strategic content development that positions our client’s expertise precisely where prospective clients conduct their research. There is no advertising spend or promotional campaigns — simply authoritative content ranking for high-intent search queries.
SEO content development requires substantial initial investment in research, writing, and technical optimisation. However, unlike paid advertising channels that deliver results only during active campaigns, strategically positioned content generates qualified traffic long after publication. The upfront investment amortises across an extended performance timeline, ultimately delivering exceptional cost-per-acquisition metrics.
This validates our commitment to consistent monthly content delivery. Each optimised article becomes a persistent business asset for our client, continuously attracting qualified prospects seeking their expertise. Whilst the approach demands patience and strategic discipline, the compounding returns justify the methodology.
We manage Just SA’s social media marketing — LinkedIn & Facebook — from ideation and content planning to ghostwriting, and social media design for still visuals and videos. Through a mix of paid and organic efforts on these platforms, we’re consistently creating awareness and presenting Just SA as a trusted option.
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EXCELLENT Based on 69 reviews Posted on Chantal Clement18 March 2026Trustindex verifies that the original source of the review is Google. We’ve worked with the Ethical Agency on several projects, and each time you’ve been so efficient, responsive, and reliable. Our latest report ("Head in the Cloud") was released recently and looks great. Many of our partners have already commented very positively on the style and infographics. Thanks again for all your hard work and for keeping everything running so smoothly. We also appreciate your patience in getting all the details just right, it's not easy!Posted on Abi Godsell16 March 2026Trustindex verifies that the original source of the review is Google. The Ethical Agency produced professional work, were responsive with feedback and really listened to what we needed in order to get to a great project outcome!Posted on Jayshree Satpute1 March 2026Trustindex verifies that the original source of the review is Google. We had the privilege of collaborating with The Ethical Agency on our recent multimedia design projects, and the experience has been nothing short of exceptional. Their team combines creativity with technical expertise, delivering designs that are not only visually striking but also deeply aligned with our mission and values. Their professionalism, timeliness, and collaborative spirit made the entire process seamless. We are grateful for their partnership and look forward to continuing to work together on future initiatives.Posted on Kurt Martin20 February 2026Trustindex verifies that the original source of the review is Google. Top-notch web development agency. It has been a pleasure working with them; the team catered for all of our needs and we felt confident that we would get exactly what we needed every step of the way.Posted on Claire Austin19 January 2026Trustindex verifies that the original source of the review is Google. We’ve been working with TEA for around six months now, and they have been absolutely fantastic to work with. The team is incredibly friendly, professional, and consistently goes above and beyond what’s expected - working on a range of formats of deliverables. They’re responsive, thoughtful, and a real pleasure to collaborate with - nothing ever feels like too much trouble. The quality of their work is excellent, and they genuinely feel like an extension of our team. I wouldn’t hesitate to recommend them to anyone looking for a reliable, high-quality design partner.Posted on Kevin Munyoli2 January 2026Trustindex verifies that the original source of the review is Google. The team is amazing and responsive. They have done a great job so far and I can’t wait to finish and do more projects with The Ethical Agency. I would definitely recommend themPosted on Kirtanya Lutch22 December 2025Trustindex verifies that the original source of the review is Google. Having TEA work on refreshing the WWF-SASSI website & educational poster & pocket card gave our tools the update they needed. The team paid attention to detail, understood our science communication needs, and ensured they applied creativity through it all. The website they created is also powered by renewable energy!Posted on CJ Liebenberg19 December 2025Trustindex verifies that the original source of the review is Google. The Ethical Agency delivered inspired work of the highest quality - it truly surpassed our expectations! Thank you.Posted on Hein Fourie17 December 2025Trustindex verifies that the original source of the review is Google. Brett and his team did a great job on our marketing material. They always were willing to accommodate our needs and go the extra mile. Highly recommend them.
The Ethical Agency was appointed to develop and coordinate JUST SA's digital marketing strategy — with a mandate to drive measurable growth across key performance indicators including reach, engagement, and lead generation.
TEA managed the full digital marketing function for JUST SA, including social media strategy, content creation, paid advertising, email marketing, and ongoing analytics reporting.
TEA exceeded all set KPIs over a two-year engagement — delivering consistent growth in audience reach, engagement rates, and campaign conversion, demonstrating the effectiveness of an integrated, ethical-first marketing approach.
The Ethical Agency has partnered with JUST SA for over two years, providing ongoing digital marketing support and strategic guidance as the brand has grown.
Yes. TEA provides end-to-end digital marketing services — from strategic planning and content development through to campaign execution, performance tracking, and monthly reporting.
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